FNB allowing *****ulent accounts

I am writing to urgently seek assistance in a matter of grave concern involving the unauthorized creation of an account with FNB.

Despite my relentless efforts, FNB has not taken the necessary steps to close the unauthorized account, which was established without my knowledge or consent and amounts to R64,000. Compounding the issue, I do not possess the credit card associated with this account. This situation poses a severe risk to my financial stability, and I am deeply distressed by the lack of action from FNB.

Moreover, FNB has been uncooperative in providing crucial information such as who created the account, when it was established, and the details of due diligence conducted on the contact information associated with my account. Additionally, I am puzzled as to how someone could change my personal details without my knowledge or consent.

I urgently seek your intervention to compel FNB to take immediate action in closing the unauthorized account and to provide transparency on the circumstances surrounding this incident. Furthermore, I request guidance on how to remove this account from my ITC profile, as the continued presence of this unauthorized account poses an unacceptable risk to my financial standing.

It’s been 2 months including escalations to the CEO and still no response.

I am disgusted by FNB and will do whatever it takes to make the public aware of their ********* practices