1 reviews | Active since Nov 2009
FNB ALLOWING ******** TO ACCESS OUR BANK ACCOUNTS
Since 2017 i have been in discussion with FNB to stop several debit orders from going through my account. An amount of R59.00 from Right Cover Online 400 and R8.50 from Wise Cover ( This company charges me daily if they fail to get money, the bank charges R110.00 for the failed attempts. I no longer keep any money in my FNB account, as it is clear that FNB has partnered with these ********. My account is a mess, every week i send an email to my private banker. In 2017 my card was cancelled by ***** department and new one issued, but these same ******** have wormed their way back to my account and a STOP from this merchant has not been put in place in FNB's system.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Private Clients for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Private Clients for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
