FNB ALLOWING ********** TRANSACTIONS

On Friday 27th August a ********** Transaction took place from my Aspire Gold Cheque Acc for R724 by a company called Budgetever. I have no knowledge of who this company is nor do I make online purchases especially for large amounts since I do not earn nor trust online purchases. I reported this transaction immediately and FNB told me I would have to wait 7 to 10 days for the investigation to take place. On Monday 30 August, the money was returned to my account, but suddenly on the 31 August it was suddenly debited AGAIN!! I don’t even have a bank card to make purchases with since the card was shredded at The Killarney branch on Friday 27th. I am bitterly furious with FNB for this transaction taking place again and I will not tolerate this BS!! I will be exposing this on social media and I am going to report this to the Ombudsman if nothing is sorted out immediately and this “Budgetever” company blocked off my banking profile with immediate effect. They’re **********! Very disappointed in your pathetic service.