FNB Allowing *****

September I contacted FNB ***** dept regarding a transaction that I was not aware of going to be debited from my account. Not via debit order, but somebody used my bankcard number to pay for items. FNB was suppose to investigate this purchase and get back to me. In the meantime I cancelled the card, and was issued a new card.

Last week the exact same purchase, different amount, same reference went through my account, as a debit transaction, with the old/cancelled card. I logged a ***** complait with FNB once again, and one again they said they will investigate. And that this will take 10 - 15 days. In the meantime i am left without money and my account in the red!!!