VT
Vicki T
1 reviews | Active since Sept 2014
06 Oct 2019, 23:57
FNB allowing debits when no overdraft available
My account just got phised and I have reported the debit in order for it to be reversed. That being said, there was not enough funds in my account to begin with yet FNB still allowed the money to be taken putting my account in a negative, and not a small amount!!
If I do not have an overdraft why is this being allowed???!!! I need answers! Or I'm reporting this to the ombudsman!
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 Oct 2019, 11:02Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply07 Oct 2019, 11:02
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***