FNB allowed ***** on my credit card, and locked my account. I've now been stuck with a locked account for over a week.

FNB Allowed Credit Card ***** on my account. I check my accounts so I saw the ********** transaction, and reported it. This caused my account to be locked, making it impossible for me to transfer money from the account, until a new card is activated.

I new card has been sent to TakeAlot to be delivered to me, TakeAlot tried to contact me once, after a week, and then never again. And it's now become my problem to get them to deliver my card. In the meantime my account is locked. and they aren't willing to assist to get the card to me and keep saying "As soon as possible" but it's been over a week now.

This has caused debit orders etc. to bounce, due to fault on FNB's side. I've not yet heard back form their ***** department as to a refund on my account.