FNB Allowed a ********** debit order on my Account!

I am a Premier Banker with FNB and each time when i withdraw money or get debit orders, i get notifications even for funds under R100. 00. I was horrified when i found out that i was debited R129.00 by some ********* company called Pro Call (Blue Debit Pty Ltd).

If there is any bank out there that will assure me that this will not happen, please note that i am willing to move over, together with my investments.

FNB is useless, the debit order went through on the 31st of January, why must i wait another day in order for the debit order to be reversed? The team of the dedicated premier bankers could not assist me, i had to constantly repeat myself over the phone.