FNB all smoke and mirrors...

It is now 14 days that I am waiting for an answer from FNB. No matter the reference numbers they give you, they do nothing. Just lots of fluff marketing nonsense. If they don't want me as a client, they just have to say so. My personal, saving, business accounts and home loan with them is up for a change. Anybody can contact me for a new client. BTW, I also have my will / testament with them. If I die, I wonder what f@@@UP they will do. High Priority Complaint reference ***NF care reference is *** But no substance as far service is concern. BTW, Capitec and Nedbank thanks for already contact me for the change over.