FNB AIRTIME REWARDS

Item: FNB (First National Bank)
Rating: 2
Author: chantel C

I PHONED THE CALL CENTRE TODAY 10 TIMES , KEEPS ON TRANSFERRING ME TO ONE AGENT TO ANOTHER, AFTER I HAVE SPOKEN TO 10 PEOPLE WHO COULDN'T HELP ME, ONE EVENTUALLY DID AND TOLD ME I DIDN'T QUALIFY FOR FREE AIRTIME!! BUT ITS ********. IVE BEEN USING MY CARD LIKE I DID EACH MONTH. I BASICALLY SWIPED FOR EVERYTHING HOWE CAN I NOT HAVE QUALIFIED FOR AIRTIME FOR THE MONTH OF JANUARY ???? <br> <br> HIGHLY ****ED!!!!!

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Replies (1)

FNB (First National Bank)'s replyOfficial

15 Feb 2016, 13:30

Hello Misscupido,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 868963.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply15 Feb 2016, 13:30

Official