FNB Aids ****mers and allows *****.

FNB refused to assist me with stopping and reversing a *****ulent Debit order on my account even when I informed them of this before the payment had gone off. The bank also failed to help me cancel a mistaken mandate sent to my banking app, which caused me to lose R1470 of which they refused to assist me get the money that was taken out of my account *****ulently or stop this from happening in the future again. They basically said “since you accepted the mandate you have to ask the *****sters to stop debiting your account because there’s nothing we can do.”

The agents that expressed this sentiment are as follows: Sindiswa Madala Mandy Koketso