1 reviews | Active since Jan 2013
FNB Agent was very rude
<p>Hi</p> <p> </p> <p>I was contacted just a few minutes ago by someone at fnb who tried selling me a simcar with a data package. I would just like to inform you guys that the agent was very rudr in the way she was trying to sell it to me. Maybe if she was abot nicer i would have considered taking the simcard but her way of speaking to me was unacceptable. If that is the way you guys treat the people that bank with you i would gladly close my account and move to another bank. No hassle for me. </p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)