1 reviews | Active since May 2016
FNB again...why do i even bother with this bank
I hardly have a good experience with this bank. Trying to reverse debit order I didn't authorize under R200 on my online banking but their system doesn't allow me. Called the call centre, because I blocked my card a few days ago they can't help me either because I don't have a card. But they just verified all my details. Still I must have a card for them to verify it's me...doesn't make any sense Then the supervisor just keeps quiet, not acknowledging anything. Then she comes back and ask me is there a question...wow
Hello antione1,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello antione1,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)