1 reviews | Active since Feb 2017
FNB again debits more than they should
I have made an arrangement of R200 with FNB regarding my debit order. In error I reversed the wrong debit. I called FNB and advised that they should re-debit my account. This was not done. Last week a debit of R10 850 was deducted from my investment account as apposed to R400. FNB does not know what the money is for in someone's account. As long as there is money there, they will take it, without permission or arrangements.
FNB REFUND MY MONEY URGENTLY
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)