FNB AGAIN.

So this is no less than the third time I write a bad review for FNB. I don't normally give bad reviews because I understand that sometimes life just happens and there is nothing you can do about it and it cultivates patience. But FNB turns bad service and red tape into an artform. After using my app for a year and a half, I now suddenly get an error 104129 Hard hold on my account, which apparently means that my app is not verified. I know absolutely nothing changed on my end, so it must be FNB's system that is going haywire. Now I must call in to their call centre to fix their mistake, again? From experience I know that could be up to half an hour or more waiting for someone to answer a call. I seriously need to know why FNB is still in business and also why they get to have the monopoly on PayPal business coming into South Africa? Their service can be compared to the level of service rendered in government hospitals which are 'affectionately' known as butcheries. FNB must really get a ****ing life or get out of the way so that someone that cares about their clients can take over.