1 reviews | Active since Jul 2016

08 Dec 2016, 11:54

FNB Again at it with lies

<p>I have been waiting for feedback from the issue which i have been fighting for over 12 months and promised to get back to me but never did. A guy by the name of Charles Ford said he had escallated the matter and i would be contacted back the following day which never happened. The Ref number ********** 3</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Dec 2016, 12:27
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)

's update20 Dec 2016, 12:52
Reviewer Update

Still Investigating? Because i have not heard from you since and yesterday i sent through another complaint via email and still nothing but you pride yourselves in response within one business day???? This is truly shocking from you guys!!SI- ********** is the reference number i received