Hellopeter
Share Your Experience

1 reviews | Active since Sept 2016

02 Oct 2017, 10:40

FNB Again and Again

I have requested FNB to bill their charges on the 25th or 26th and i was promised that continuously when i complain only. I am charged R110 for a service of R47 how possible is that? My account is on a negative and therefore i am sitting at a disadvantaged position. Has FNB started ripping their clients off?

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Oct 2017, 11:48
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)

's update03 Oct 2017, 13:16
Reviewer Update
It has been 24 hours and not a single call from FNB. My account is on my minus and this is inconveniencing me a lot and FNB does not give a damn with. I made numerous arrangements for charges to be included on one dates and they failing to make this happen. This is another Eskom like company.