ST
Sandile T

1 reviews | Active since Nov 2017

02 Jul 2018, 18:48

FNB - AGAIN A DISAPPOINTMENT

This is the most horrible and unprofessional reponse I've received from a reputable company.

Total bull****!!!!!!

Good Day

Kindly go back to the person that gave you the mandates as the mandate is incomplete and there are outstanding mandates .

Thank you Rashida

Transactional Account Fulfilment | Premium and Business Core Banking ("PBC")

Business Account Fulfilment | Maintenance

6th Floor, Forum 1, 33 Hoofd Street, Braampark, Johannesburg, 2000

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From: sandilethwala **********

Sent: 28 June 2018 03:57 PM

To: ********** **********

Subject: ADMINISTRATOR FORMS

Good day,

Please see attached documents.

Note that this needs to be treated as a matter of urgency.

Also notify us upon receipt of this mail.

Your assistance will be greatly appreciated.

Regards,

SANDILE THWALA ( ********** 442 / ********** 183)

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jul 2018, 09:00
Official

Good day Sandile Thwala,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)