1 reviews | Active since Jan 2013
Fnb Again
Again me and FNB. The only way you get stuff done with them is to go to hellopeter. My deposit failed at pretoria north branch last night. Call centre, app chat service and RB Jacobs said go to NEAREST branch, kollenade says no Go to the branch of the incident. So if this happened in Capetown????? Anyway after putting up a fight they sent an email with despute form to the Branch of incident. Fnb took this money within seconds i want it back within seconds. Catch some speed and to something
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Point of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Point of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
*** (option one)