FNB ****

To say 1 star is a lie, I would like to give them a negative review but we don't have such an option ,I am an Aspire current account user who pays R115 flat rate service fee buy still gets charged service fees for everything, I mean everything, Uber or Bolt (extra percentage added ) Netflix(R 3.98) Declining fee obviously (R8.00) and that was not even the reason why I'm writing this, NB : ALL FNB USERS please make a habit of checking your statement on a regular to avoid paying for things you know nothing about. Two months back I went to the bank to report a suspicious activity on my card where i had been debited an amount of R215 from Renbro mall(412752*2169) (somewhere i know nothing about) the bank cancelled my card, issued a new one and refunded me a month later with the amount which made me to believe that they investigated the matter and resolved it but NO! In the next month the same amount was deducted under a new name Bro Mall (412752*2169)(i repeat, a transaction i know nothing about) whats suprising is that its on my account again with a new card and yet is not part on my scheduled debit orders, now this month, to be precise on the 05/08/2024 they deducted yet another amount this time lower (R80.00) with the old case number i had issues with the last time (Renbro mall(412752*2169)) does the bank leak my personal information if not why couldn't they have picked it up or tagged it if proper investigations where conducted the first time .I have lost trust in this bank and wonder what else has been going on on my account, The amount doesn't seem like much but with current economy every cent should be accounted for.