FNB Account on hold absolutely helpless

I've been with FNB for approximately 7 years now I've been unemployed for 3 months and collections has placed my account on hold which I have absolutely no problem with. My dissatisfaction with FNB is the fact that there is no restrictions on money entering the account right but all other transactions are non functional, without even a message on my banking app saying please contact collections only to resolve this issue because absolutely nobody else can remove this block. The cherry on the cake is it's a Saturday and collections close at 11am so I'm basically penny less until Monday which is frustrating me so much I feel like having my wages now paid to a different bank to never be kept away from my hard earned wages .