SP
Siegfried P
1 reviews | Active since Oct 2019
02 Oct 2019, 19:59
FNB account on hold
So FNB has without me even being aware of or attempts from their side, put my account on Hold with no explanation whatsoever. I have no other bank account and my salary is paid into that account....I waited on the phone for 32minutes for a call Centre agent who gave me no reason other than my account is on hold for suspected apparent *****...I do not have access to R1 and they have no answer for me....
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Oct 2019, 11:04Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply03 Oct 2019, 11:04
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***