FNB Account Nightmare

Right where do I begin. I tried to apply for an FNB cheque account at the end of January 2019, it is the beginning of March and not only have I spoken to 10 different people with 10 different answers but I have also gone into a FNB branch and I was told that my bank account is all set up but I just need to receive my cards.....now it's taken more than 4 weeks to recieve my cheque account card and my credit card and now that I have received both cards, I haven't been given my account numbers. Please explain how am i supposed to be an FNB client when it takes 4 weeks to get my cards and 10 people later and i still have no account numbers, explain how this makes logical sense in the minds of FNB. Clearly my brain is too simple to understand why 1st of all it takes over a month to open an account and then no one can spell or amend a document with the incorrect spelling of my physical address and then I get my cards and cant use them because I don't have my account numbers. The physical address on my documents IS STILL WRONG. Please show me the logic. Please can someone at FNB who actually cares to help people get into contact with me and sort this mess out, I am sick to death of this place and I haven't even become a proper client yet because I haven't been given the opportunity.