1 reviews | Active since Feb 2019
FNB ACCOUNT MANAGER(s) just don’t care
We are a non profit organisation and moved from Standard Bank to FNB because of poor service. Now with FNB, we have been trying to changed directors since November 2020 to no avail. No wonder we celebrate mediocrity - good service is non-existent.
An so all the documents were not sent in -allegedly in December. So in December while the account manager was on leave a colleague assisted. So, we forward the same email on which had the document they had + the ones they said were not there to the colleague who would speaker to the manager.
We are now at the end of January 2021 and as somebody who has finished his term in office, I have to release payments because of the 2nd had service we have become used to. FNB is now 2nd to none in this race.
The proof would be the resolution we seek. i would be as eager to say thank you for doing what was supposed to have been done last year in a matter of hours or days?
The proof would be the resolution we seek. i would be as eager to say thank you for doing what was supposed to have been done last year in a matter of hours or days?