MX
Monde X
1 reviews | Active since Feb 2014
24 Feb 2016, 17:01
FNB Account in Excess
I am so disgusted at the way FNB Bank is treating me, they sent me an sms telling me \my account is in excess and I must make a deposit to adjust\". My account is sitting on Credit balance and they have the nerve to send me this **** sms. I demand them to withdraw this sms and SEND ME AN APOLOGY LETTER WITHIN 24HRS or they will leave me no option but to institute legal action against them. Pathetic bank..."
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FNB (First National Bank)'s replyOfficial
25 Feb 2016, 09:15Hello Nokhay@1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875534.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875534.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply25 Feb 2016, 09:15
Official
Hello Nokhay@1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875534.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875534.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)