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Silas C

1 reviews | Active since Oct 2022

17 Oct 2022, 08:56

FNB account frozen

My business account was frozen without notice for a "*****lent deposit". The account is literally 2 weeks old and there was no such deposit into the account. The inconvenience that this has caused me is unmatched. I have been transferred from one extension to the other with no help. Is this how you treat your customers FNB?

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Replies (2)
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Silas C's update17 Oct 2022, 10:43
Reviewer Update
Kindly explain why the account was frozen.
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Silas C's update18 Oct 2022, 07:56
Reviewer Update
Day 3 and my account is still frozen . An explanation or prior notice would have sufficed. How do we sort this?I am totally dissatisfied with the service.