1 reviews | Active since Jun 2016
FNB account frozen
I have two accounts, Capitec n FNB. I made a payment of R2950 to my fnb account on the 03/10/2018. I tried to withdraw money from fnb account now and now its frozen. Iv been calling whole morning with fnb to unfreeze my account becuse both these accounts are in my name and i made the payment from my Capitec of R2950 to my fnb. Now they telling me the account is frozen and i must call again next week to clear this up. I have no money at all and cannot access my fnb account.
Can fnb unfreeze my account anfd after all this i will close this fnb account becaue it is uselless. My account has een frozen from the 05/10/2018 and no one is able to help me with this.
Good Day Mr Bulelani Mlanjeni
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mr Bulelani Mlanjeni
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***