AP
Andre P
1 reviews | Active since May 2019
13 May 2019, 14:49
FNB account downgrade issues
I've been trying to downgrade my account from premier for 3 Months now, I've tried in branch, by phone, email and on the app with "my team of bankers" I get calls and messages about personal loans, over drafts, insurance and credit cards but no reply about the downgrade.
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FNB (First National Bank)'s replyOfficial
13 May 2019, 16:47Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply13 May 2019, 16:47
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
***