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Emile W

1 reviews | Active since Aug 2015

28 Oct 2019, 13:37

FNB

I have been a loyal customer of FNB for the last six years. My house, car, checque account and credit card is all with FNB. My first car was at 16%interest rate , my house is at 13%. I have a private client acc with them. I couldn't understand why my interests rates was so high. My credit score is 100%. I asked my personal banker and she gave me a long sob story . I went to STANDARD BANK. They helped me, and my house is now 9.75%. I phoned FNB to close my accounts and at the end of the phone call I asked the FNB person aren't you going to ask why I'm a closeing my acc she said no. They will ask you when the cancellation department call you. That was a week a go still no call.

Now that says a lot to me what my business means to them. Thanks FNB for opening my eyes.

THANKS STANDARD BANK YOU HAVE A NEW CLIENT

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Replies (1)
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Emile W's update05 Nov 2019, 12:15
Reviewer Update
On 30 Oct 2019, Cylist Sithole from FNB emailed me and asked for a copy of the pre-agreement from the offer from STD bank so that they can review. It is now 5 Nov and I still have had no response from them, again.