1 reviews | Active since Apr 2017
Fnb abusing power
<p>Since 19 October 2016 my account has been frozen and till today, no email, phone call or reason has been given to me. When i called the ***** line, they said they also can't see anything wrong on their side and the account shows that its working. </p> <p>But even till today when i try to make transactions, it says its frozen. </p> <p>Why is FNB abusing its power especially towards its black customers?</p> <p>Please help me with this problem.</p> <p> </p> <p>It has a positive value of +R50 000 but says i have insufficient funds when i try to make any transactions.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)