1 reviews | Active since Mar 2010

27 Dec 2019, 11:42

FNB abusing its Paypal monopoly

I am trying to sign up for my compulsory FNB Paypal account and am getting error messages. Trying to contact the helpline is pointless - you just get rotated messages. Then I mailed and this was the response: Delivery has failed to these recipients or groups: *** The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly. The following organization rejected your message: FRG-R1D2MX12.services.firstrand.net. As many others have pointed out FNB is abusing its position as the monopoly gateway for South Africans wanting to be compliant with the country's antiquated foreign exchange controls.

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Replies (1)
's update29 Dec 2019, 17:53
Reviewer Update
There has been no response from the "relevant department". A very patient person did phone me and suggested that the solution is to stand in a queue at the bank in order to Fica my details, even though the previous accounts with FNB were cancelled for precisely the reason that I am currently annoyed - seriously bad service.