SN
Sylvia N

1 reviews | Active since Mar 2017

23 Mar 2017, 07:00

FNB absolutely useless

<p>I lodged a complain last Wednesday the 16th...</p> <p>To date I've received 2 telephone calls...</p> <p>MY PROBLEM STILL HASN'T BEEN RESOLVED!</p> <p>Suppose because I've a Credit Card with NO ISSUES previously FNB couldn't care less!!</p> <p> </p> <p>VERY VERY DISAPPOINTED WITH SUCH TREATMENT AFTER BEEN OVER 40 YEARS WITH FNB!!!!!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Mar 2017, 09:14
Official

Good Day

I have logged another formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)