FNB ABSOLUTELY shocked at their BAD BAD SERVICE

Item: FNB (First National Bank)
Rating: 1
Author: Landman K

Absolutely very bad service from FNB :( :( :( :(, opened an account and now asking for tax documents a week later and they SUSPENDED MY ACCOUNT without talking to me!!!!!!, I sent them the document ACCOUNT is still suspended, can't access my money in order to buy food EVEN, nobody at FNB seems to regard this as URGENT.

My ref number ********** 1_ ********** 89_00002

Helpful (0)

Replies (2)

Landman K's updateReviewer Update

10 Aug 2018, 09:45

A Big thank you to FNB for resolving my complaint. 5 star quick service was received. Thank OPS manager, much appreciated.

Landman K's update10 Aug 2018, 09:45

Reviewer Update

A Big thank you to FNB for resolving my complaint. 5 star quick service was received. Thank OPS manager, much appreciated.

FNB (First National Bank)'s replyOfficial

10 Aug 2018, 10:13

Good Day Landman Kolbe ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)'s reply10 Aug 2018, 10:13

Official