FNB ABSOLUTE ****!!!

I've had the absolute worst time with FNB now. I had an overdraft on my account, so asked them to close the account while I pay it off and they agreed because they'd handed it over to MBD Attorneys (the biggest ********). I saw my statement a few months later and they're STILL charging me R200 a month for bank charges on top of the interest for an account I'm not even using. Since last year I've been going up and down with them trying to get it resolved. I was speaking to a Rhoe***a Sarlie in Resolutions who also agreed it made no sense to charge bank details for an account I'm not using. I settled the account in December 2019 and I've mailed them time and again to get a clearance letter to no avail! I was an FNB client for 14 years and I've never been more disgusted that I wasted so much time and money with a bank that rips people off even at their lowest!!!