FNB - ABSOLUTE HOPELESS BANK

On Wednesday, 14 September 2022, I went to the Midrand Boulders Branch to link my visa card to my Paypal Account. There was more than R2200 in my account. A staff member, named Peter was called to assist but his attitude was such that he never cared to assist. The system continued to request another card be linked and rudely he said, when that happens, you don't have money in the account. I showed him my account and he says, there is nothing he can do to help. I asked him if he could get hold of customer service at paypal, but refused and said here is the number. phone them. I took the number, and phoned Paypal on ***, however, the person who answered said I must contact Paypal HO. I phoned Payapl and spoked to a customer services agent, who could understand, why the NEW ACCOUNT CARD, was declining and the system REQUESTING to use ANOTHER CARD. FNB claims that they are the bank of changeables, BUT the service levels stink. This employee, named Peter, needs to change his attitude towards people, if he is not willing to help, then he should be kicked out of the position and rather sit at home. People like this, who come to work for the sake of earning a salary, should be given the boot.