1 reviews | Active since Jun 2017
FNB A TOTAL *******!!!!!!!!!!!!!!!
<p>Firstly, i swicthed from ABSA to FNB, i was referred to a guy by my collegue, this consultant was very quick to sign me up, i was told that they will switch all of my debit orders, i signed up with FNB on the 16th of Feb, once my salary came into my account in March, none of my debit orders was switched , i was charged unpaid fees as all of my debit orders went through my ABSA account, i am now sitting with R1500 in bank charges with ABSA, it is now June and FNB still has not refunded me the unpaid fees, to top it all, i was offered 3 moths banking, and FNB still charged me for banking with them, they did reverse the fees after a month later, but that was not the agreement, how can you promise me free banking and not deliver. FNB should be liable for the fees charged as this was of no fault of mine, i had unexceptable customer service, and apparently FNB is one of the best banks, that is absolute nonsense, they make so much of money with charging fees to consumer and they cannot get something as simple as this right!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
i already have a formal complaint lodged for the 100th time, all ivestigations have been done, what is taking FNB SO LONG!!!!!!!!!...THIS HAS BEEN GOING ON FOR 3 MONTHS!!!...Does FNB need a whole year to investigate a case?
i already have a formal complaint lodged for the 100th time, all ivestigations have been done, what is taking FNB SO LONG!!!!!!!!!...THIS HAS BEEN GOING ON FOR 3 MONTHS!!!...Does FNB need a whole year to investigate a case?
