FNB A total let down

The only bank I have been with for so many years, finally has succumbed to SA non service delivery. My credit card was ****med by Uber Drive (not sure how, I last used them in November 2023). To get through to ***** division from the UK was an absolute mission. Couldn’t call 087 number and calling international is £3.50/minute. Finally got a service agent that called me on my UK number, very helpful. I explained that I needed my new card sent to me in the UK.

It arrived today and the card is under my wife’s name !!!! Tried to get hold of an agent on the service chat for over an hour. Zero response. Need my credit card for car hire on weekend so pretty *****ed.