1 reviews | Active since Jan 2013
Fnb a ****** bank
I get an sms from fnb telling me I am.more than 30 days in arrears. I am.up to date. Clearly this is harrassment Further more I am paying my bond more than 14 Years and it still sits at the same amount. It has not decreased at all. Because of low-earnings I was given a higher bond rate and higher payment. Therefore we went into arrears but always made some payment to ensure payment was made. But when we up to date they still harass us because we non whites.
This is their sms this morning FNB: Your Home loan is more than 30 days in arrears. Please pay today or call ********** 100 to make arrangements. FNB-An Authorised FSP + Credit Provider(NCRCP20)
You are a disgraceful bank when ever we wanted to make arrangements they refused us but my hubby colleague who is white gets a whole years Grace plus they don't even harass him guess it pays to be white and bank at fnb
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)