1 reviews | Active since Aug 2015
FNB a nightmare
So after a long battle with FNB to finally admit that they billed me incorrectly on my tablet I took out with them in April of 2012; after a long battle and back and forth emails, bad attitudes and blaming me for not honoring my contract, FNB comes back and admits they were wrong. The problem now is, they refuse to reopen my account with them and I am now listed on their records as a "default" client. Why should I now be listed as such when the bank came back and admitted their fault? FNB service terrible indeed. Disappointed
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is *** .
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is *** .
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)