1 reviews | Active since May 2017

21 Sept 2018, 09:25

FNB - A joke

I cannot believe that a bank of this size is so inefficient. I still have no solution to my problem regarding credit. Then I apply on my banking app for a credit card and I am told an agent will get back to me.... 2 weeks no call?????????????????????????????????? Come on guys!!!!!!!!!!!!!!!!!

0
Replies (2)
's update21 Sept 2018, 09:33
Reviewer Update
Whats more it takes them ages to call me off these reviews as well.
FNB (First National Bank)
FNB (First National Bank)'s reply21 Sept 2018, 09:54
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***