FNB A DISGRACE

Received 2 calls from FNB regarding my initial complaint. Both calls informed me that FNB policies will remain unchanged regardless of COVID 19. The fact that I have been a good client for 25 years (and they have made a lot of money off me during this time) is immaterial. The fact that my business could close and my staff loose their jobs and their families go hungry is not as important as there policies. The fact that my wife and I are so stressed we can't sleep at night is of no concern to FNB. The callers from FNB kept on saying "we understand but .........". NO YOU DON"T UNDERSTAND" I wonder how the CEO of FNB would react to not earning and income for 12 months???? WE have app**** for relief from a number of sources including FNB but were turned down. Is there some kind of ****** at play here?? I have offered to reduce my overdraft once things return to "normal" Currently I am doing 30% of my normal turnover due to COVID. FNB says "NO.......YOU MUST REDUCE OVERDRAFT NOW!!!" It would be interesting to know how many (if any) and which businesses FNB has assisted during COVID!! And PLEASE unless you keep to your slogan "WHAT CAN WE DO FOR YOU" DO NOT CALL ME AND TELL ME THE SAME STORY!!!!!!