1 reviews | Active since Aug 2019
FNB, a continuous headache.
FNB has become the key reason to my life being difficult. I did not say that as an exaggeration, it's a fact. I called FNB to authorise international usage on my cards. I just got off the secure chat on the app and was told both cards are not authorised for international use. I'm already abroad and need to make use of my cards. This is not the first time it's happened. I need my cards authorised for international NOW! Based on the many bad reviews, it's hard to ignore the fact that US, their clients, are dealing with a bank that is in desperate need of improvement. Due to all of the issues I have been having with FNB, I think it's due time that I start using a different bank that's centered to customer service. It's frustrating always needing to call or message the bank. I have been told to contact the ***** department to get my cards authorised, via email. Then I get told the email address no longer works and I need to call. Why am I calling then I should be called? I'm abroad. Over the years, I have developed hate for FNB. It's not due to the current situation, but previous events. The current situation and the situation prior to this was already gifted to me after the disgust was present. FNB, get your team that handles your app to create a toggle switch on it for international authorisation so we can do it on our own. I don't have an email to use for the ***** department. And based on the **** service I got during my last contact for the same issue, I don't want to be speaking to anyone from FNB. Please also stop blocking my cards without my consent.
FIX MY CARDS SO THAT THEY WORK!!!!
