SM
Simeon M

1 reviews | Active since Sept 2019

31 Jan 2020, 15:42

FNB A BUNCH OF DAY LIGHT ******S

I went to the branch to open an account. After opening the account successfully, I was told to deposit some money to activate the account and I did so instantly. A few days later, money could not go into that new account. Upon enquiring, I was informed that FNB KYC department froze that account. I pleaded for my hard earned cash that I deposited so that I could close the account and I was told this was impossible. Just to warn the public, especially my fellow foreign nationals, this bank is a bunch of *******. Bank with them at your own HIGH RIS****!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jan 2020, 16:02
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

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