SM
Simeon M
1 reviews | Active since Sept 2019
31 Jan 2020, 15:42
FNB A BUNCH OF DAY LIGHT ******S
I went to the branch to open an account. After opening the account successfully, I was told to deposit some money to activate the account and I did so instantly. A few days later, money could not go into that new account. Upon enquiring, I was informed that FNB KYC department froze that account. I pleaded for my hard earned cash that I deposited so that I could close the account and I was told this was impossible. Just to warn the public, especially my fellow foreign nationals, this bank is a bunch of *******. Bank with them at your own HIGH RIS****!!
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Replies (1)FNB (First National Bank)'s replyOfficial
31 Jan 2020, 16:02Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply31 Jan 2020, 16:02
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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