FT
FLORENCE T

1 reviews | Active since Sept 2009

04 Oct 2018, 10:19

FNB a bunch of ******

I paid off my revolving loan 2 months ago, the very same month 153.03 was deducted to pay the revolving account, I reversed it. End of September the very same thing happened I reversed it again Just this morning, there was a transfer from my savings pocket to the revolving loan. Who gave these guys access to transfer in between my account and why is this revolving loan still deducting The fact that FNB is my bank does not give anyone access to touch my account. This is ***** and I'm sick and tired of FNB

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Oct 2018, 10:38
Official

Good Day Miss Florence

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the Premier department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***