FNB

I have tried opening a trust account last year and on the beginning of this year they removed my personal credit account from my online profile and also my card was not working. I called them and it took 2 days for them just to figure out why this happened. They transferred me the whole time and sometimes I was cut off. Eventually FNB figured it out and fixed the mistake. Now a week later the same thing. Also the same thing if I call customer care. Transferring from this side to the other and no one can help me. This is wasting my valuable time. Already on the phone today for an hour if not more and still no one can tell me what the issue is. I will be closing my accounts with FNB and take it to another bank. This is the most *********** bank that I have came across.