FNB

FNB what is happening with your service delivery? Since I have reported the ***** case on 26January 2022 I have one Call from the Investigation Officer. I escalated the matter via Hello Peter, then I received another courtesy call promising that Retail Service Recovery will contact me, and assist to recover my money, but that is also just false promises. Another week later nothing has been done. I did not receive any further calls or update’s!!! Our money is not safe or protected by you. What are you doing to mitigate our losses? Your investigators are not doing their job, neither are your CSR. I lost over R112k and you treat this matter as if it Chappies change!!!! How is our money protected? The ********** who is also FNB clients have the right to spend my hard earned as they wish, and you failing me!!!