FNB

Pathetic unfair service from FNB Case no:2025#*** I am an fnb client with both personal and business accounts. On Friday 6/6/2025 i was paid R80000 by my client for services rendered. Once payment was made i then transferred the money to a car dealership for a vehicle i purchased. The dealer then contacted me to say funds have cleared please come collect the vehicle. I said no rush ill collect it on Monday. I went Monday afternoon to collect my car. The dealership then released the car to me with the ownership papers. I then received a call later that evening from the dealer saying the funds are frozen a person from fnb ***** department called saying the transaction is *****ulent and the funds are frozen and a ***** investigation has been opened against me. I said how is that possible? When the money was cleared on Friday. I then logged on to my app and seen my accounts business and personal has been suspended by fnb.i then called the ***** department they then gave me the case no and a contact number for the guy that is investigating rhe case. He did not answer he then later returned my call telling me there is against me. He was at the bank with my client and have been dealing with the case. This is 4 days later the bank never called me once. If i never called i would of not known a thing. I am a paying fnb customer just like all others with this bank. He then proceeded to tell my client has not authorized that transfer and i *****ulently took the money i then asked please explain to me how did i do that. So fnb can you please explain to me 1-how did i *****ulently take the money out the account? 2-how was my personal account loaded on my client's account witout hes authorization? 3-as and fnb account holder i know when doing payments an OTP is sent. Please explain to me who authorized that? 4- when payment is made an immediate notification is sent. Y did he report it on Monday only? 5-why was the dealership called before i got called? making me seem as a *****. Damaging my name and business reputation 6- the bank only called my client and dealership never once did call me but i made the payment and once again ive never was contacted. I feel as this is being treated as once sided. FNB is making me seem as a ***** and *****ster yet cannot show me how and what is it that i was *****ulent in. That is my money which was owed to me and legally paid to me. I cannot and will not lose my hard earned money. Once again there is a reason why there is an OTP number. If i stole money why would i transfer it knowing the bank will have records!? Why would i tell the dealership not to rush ill collect on monday if i am a *****? Im a paying fnb client being made out to be a *****ster, i am a customer and needs to be treated fairly. If i did ***** the money do you think i was gonna call u? Why u not treating the client who payed me as a *****ster? HE PAID ME, HE AUTORISED THE PAYMENT. Please check. Y history with the client this is not the first time hes paying me. PLEASE GO AND CHECK. Why isnt FNB not checking my client why isnt he being investigated? Once again FNB please explain to me how did i *****ulently take money out of hes account? When an investigation is done shouldn't all parties involved in the investigation? Why was i never contacted? Only my client and the dealership. The investigating officer tells me today i need to clear my name before the police gets involved and the car should be returned to the dealership. I have no issue with involving the police myself as maybe they can show me how i supposedly *****ulently took money out hes account since FNB can't. Why should i return the car to the dealer when i paid for it by him telling me that Its seems as hes i directly assuming im a *****. People please watch out for people like this. They will pay you and 3 days later claim they never did and the bank still listens and entertains it without even calling you. Im a paying FNB customer