FNB

I had an arrangement with FNB to pay off my credit card. I have been holding this arrangement paying in time every month. After pulling a credit report from a few providers they have been listing me every month as a late payer, this is not accurate. This is complete bull**** as I have been pressing hard to settle all my dept to get out of the red zone. FNB to contact me asap to see any money from me. Why hammer the committed payer??