FNB

Subsequent to my complaint on Hellopeter, I've had a few emails from FNB's Customer Care's department and I believe that it is now a High Priority Complaint. I did point out on all my emails (prior to the incorrect deduction as well as since the deduction) that I now live in Namibia and (a) can therefore not be contacted on my SA cell number and (b) am not prepared to phone South Africa from Namibia since the error was made by FNB and not me. If the issue is not resolved before the end of October, I fear that yet another incorrect deduction (instead of a reimbur*****t) will be made. I will send a review to Hellopeter as soon as the issue has been resolved though. Thank you for following up and your continued support