FNB

After 50 years with FNB they are happy for me to terminate my credit card. After my credit card was declined I called the bank only to be told it had expired. No call, no message, nothing to notify me a new card was due, just silence. Bounced backwards and forwards on the secure chat. Sorry FNB totally out of patience. Very disappointing but this is what happens when consultants done care and you take personal contact out of the equation. More Artificial than Intelligence.