GV
Gerhard V

1 reviews | Active since Jul 2021

25 Aug 2025, 16:14

FNB

My card was ****** on Monday the 18th of August. Reported it on the 19th of August. Because I don't have the bank app on my phone, I tried to call customer services and the card decision to order a card! What a nightmare, the system does not allow you to speak to a consultant and when you eventually get hold of a consultant, they put you in a loop and you hold on for hours. Still do not have a card ordered. Does this sound like a company that wants business. A BIG RESOUNDING NO!!!!!!!!!!!!!!! TERRIBLE SERVICE, SO TYPICAL OF BUSINESSES IN SOUTH AFRICA TODAY. UUUUUUUUUGH. Can someone from FNB call me to assist. ***

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